Our story

Established in 2012, health.com.au was the first new private health insurer in Australia since 1976. Quickly finding our feet, we made a significant dent in the market. We were delighted to be recognised by the industry for our dedication to the customer and our real focus towards online innovation, resulting in tens of thousands of satisfied customers and a swag of industry awards.

GMHBA Limited acquired health.com.au Pty Ltd in July 2015. Driven by best-in-class technology and the support of the broader GMHBA group, we’ve gone from strength to strength, bringing speed-to-market, tech and innovation to a tired industry, but always with one thing in mind: our focus, every day, is on what’s right for our customers. It’s at the heart and soul of everything we do.

The core of our culture is a desire to do the right thing and build the right experiences for our customers.

That’s not something we simply say to sound honourable. It’s something we aim for every day.

Health Insurance, put simply, shouldn’t be this hard. In an industry that’s wall-to-wall complexity, we aim for simplicity. We’re doing our best to bring you simple language and terminology, products that are easy to understand, and extras that are made to be used.

We’re striving to make the lives of our customers easier with simple help, simple language and customer service that’s the best in the business.

And we’re always trying to get better.