- Frank + health.com.au
- How do I check my limits?
- Cover review
- Updating your details
- What am I covered for?
- Coronavirus FAQ's
- How we're supporting you during coronavirus
- The value of private health insurance in a pandemic
- Adding or removing people from your account
- Authorising another person on your cover
- Pre-existing conditions
- Suspending your cover
- Waiting periods explained
- Private health insurance reforms
- Gap in cover
- Ambulance explained
- Ante/Post Natal Services
- Dental Explained
- Extras limits explained
- Health Appliances
- Health Screening
- HICAPS & HealthPoint explained
- How does extras cover work?
- Natural Therapies
- Non PBS prescriptions
- Optical explained
- Set Benefits FAQ
- Telehealth Benefits
- Travel vaccines
- What is health maintenance?
- Emergency Department Fees
- Going to Hospital
- Hospital Added Costs
- Insulin Pumps
- IVF & assisted reproductive services
- LHC exemptions
- Public vs. Private
- Restrictions & Exclusions
- Understanding out of pockets
- What is an excess?
- What is LHC?
- What is the MBS?
- Where does Medicare fit in?
- Transcranial Magnetic Stimulation (TMS) Pilot
- Mental Health Waiver
- Entry Hospital
- Annual premium review
- Can I lock in my premium?
- I can’t use my cover like I used to...
- What if my cover is currently suspended?
- Where do my premiums go?
- Why does my premium change every year?
- Why does my premium change, if I rarely make claims?
- Why is my price change different to the national average percentage?
- 3 ways to save money on your health insurance.
Private health insurance reforms
The Private Health Insurance industry in Australia underwent large reforms that started in April 2019.
Here’s a bit of background to what changed and why.
Gold, Silver, Bronze & Basic tiers
No more messing around with complicated names, features, and descriptions. All hospital cover will be categorised into one of four brackets, so you can quickly tell what sort of cover you’ve got, and make it easier to compare with others.
You’ve probably noticed that there’s some serious jargon in private health insurance. There are literally thousands of technical terms floating around and it's not completely obvious what they all mean. The terminology has been rewritten into ‘standard clinical definitions’ which will be much more customer-friendly. Now you can actually understand what you’re covered for, and it’s much easier to compare and understand different health insurance policies.
Some Natural Therapies lost coverage
The government conducted a thorough review of natural therapies and decided Health Funds in Australia could no longer pay benefits towards certain services.
As a result, Alexander technique, aromatherapy, Bowen therapy, Buteyko, Feldenkrais, herbalism, homeopathy, iridology, kinesiology, naturopathy, Pilates, reflexology, Rolfing, shiatsu, tai chi, and yoga are no longer able to be covered.
Health insurers were given the option to offer a discount on hospital cover to customers aged between 18 and 29. The discount is based on the customer’s age. However the longer you wait the less of a discount you get.
Health insurers can now offer a $750 excess for a Single cover and $1,500 for a Couple, Family or Single Parent cover. This allows people to choose cover with a higher excess in return for lower premiums, while also meeting the requirements for Medicare Levy Surcharge exemptions.
14% of all annual private health insurance hospital benefits is spent on prostheses. They’re simply too expensive, so the government has made these more affordable.
Have you heard the word?
On 1 July 2021, health.com.au will join forces with Frank Health Insurance.
Learn more about the upcoming cover changes here.