Natural Therapies doesn’t have any preferred providers, so you’re able to go to any practitioner you prefer, as long as they’re registered to practice the service they’re providing. This means if you’ve got an acupuncturist nearby and don’t feel like getting in your car or walking a marathon to get to a preferred provider, you can head on down with the confidence that you’re able to get your benefit back with us. No questions asked.

If the practitioner has a HICAPS machine, you’ll be able to claim your benefit back on the spot. Or, if you’re provided with a receipt for the service, you can claim online by logging in here, or sending a photo/scan of your receipt.

Of course, if you’ve got any questions on this or anything else, drop us a line.



Have you heard the word?

On 1 July 2021, will join forces with Frank Health Insurance.

Learn more about how this may affect your Extras cover here.