- Coronavirus FAQ's
- How we're supporting you during coronavirus
- health.com.au with Kieser
- The value of private health insurance in a pandemic
- Adding or removing people from your account
- Authorising another person on your cover
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- What am I covered for?
- Waiting periods explained
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- Gap in cover
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- Understanding out of pockets
- What is an excess?
- What is LHC?
- What is the MBS?
- Where does Medicare fit in?
- Transcranial Magnetic Stimulation (TMS) Pilot
- Annual premium review
- Can I lock in my premium?
- I can’t use my cover like I used to...
- What if my cover is currently suspended?
- Where do my premiums go?
- Why does my premium change every year?
- Why does my premium change, if I rarely make claims?
- Why is my price change different to the national average percentage?
- 3 ways to save money on your health insurance.
Medicare Two Way Form
Your probably looking at an invoice you've received from your main surgeon, anaesthetist or assistant from your recent hospital admission, wondering what to do with this?
If you’re doctor doesn’t use the access gap scheme this would be why you have the invoice in front of you. You'll have to lodge your medical claims with Medicare. This happens via one of the following methods:
- The old fashioned way, by taking your paid invoices in person at a Medicare branch. Let them know you want to submit a Two Way Claim (which means that you’re claiming both through health.com.au and the Medicare system). Be aware this will take them around a month to complete, but you won't have to do any follow up with health.com.au.
- Alternatively, you can ask for a statement of benefit on the spot, and drop us a line with attachment for claiming. Medicare don’t always forward this and it can take around 8 weeks for them to process, so it's way faster and more reliable if you email it directly to us.
- Or, lodge your medical claims through the Medicare Express Plus App, and then forward us the statement of benefit that's issued to you via your myGov account.