Annual premium review

Each year, health insurers review premiums to ensure they can sustainably provide quality, affordable cover to their members. Deferring premium increases in 2020 was our way of offering financial support to our customers during COVID-19, alongside other measures.

You can learn more about why premiums change here.

Rebate changes

The Government Private Health Insurance Rebate will also be changing on 1 April 2021. All private health insurance rebate percentages are adjusted annually by the Government on 1 April by a 'rebate adjustment factor’ - a formula based on the Consumer Price Index (CPI) and the industry weighted average premium increase. 

In 2020, this rebate change was deferred by the Government until 1 April 2021 due to COVID-19. You can learn more about this here. 

Your rebate tier is based on your income. If you’ve had a change in earnings, you’ll need to update this with us to reflect your correct income tier and claim the correct rebate level. You can do this yourself by logging in, or get in touch and we can adjust this for you.