Why does my premium change every year?

Every year, all private health insurers review their premiums. Increases are due to a range of factors, including:

• Increased use and cost of health services.

• Advances in costly medical technology and treatments.

• Australia’s ageing population.

• An increase in people living with chronic health conditions.

To combat these rises in costs and to ensure customers can continue to receive adequate coverage, health funds will adjust their premiums

How will I know about my new premium?

health.com.au will notify customers via email prior to the changes.

You’ll also receive a copy of your PHIS (Private Health Insurance Statement) outlining details of your cover. Please Note: The price shown on a PHIS excludes any LHC loading, government rebate or discounts applied, so it may not reflect your actual premium. For more information on how to read a PHIS here.

Avoid missing any important information and check your contact details are up to date, by logging in to your account here. You’ll also find a copy of important emails in your messages folder.

How is my premium change calculated?

We review the premium of each product individually and make changes based on the type of product (e.g. hospital or extras, level of cover), claiming activities and the state that customers live in. These changes are needed to make sure the fund and our products are sustainable, and we can keep paying claims. The rebate amounts contributed by the government also change with each premium review. 

The government has deferred any changes to the rebate until 1 April 2021.